Privacy Policy

1. What we collect

When you book a spot, list a space, or contact us, we collect information you provide directly, such as your name, phone number, email address, vehicle details, and the location or listing details relevant to your request. We also collect basic technical data such as browser type and pages visited, to help us improve the Service.

2. How we use your information

• To confirm and manage your bookings or listings.
• To contact you about a booking, payout, or support request.
• To send booking confirmations, receipts, and — where you've opted in — occasional updates about the Service.
• To detect fraudulent bookings or listings and keep the platform safe.

3. What we don't do

We do not sell your personal information to third parties. We do not share your phone number or email with a space owner or driver beyond what's needed to complete a specific booking.

4. Sharing with third parties

We share limited information with payment processors to complete transactions, and with space owners or valet operators strictly to the extent needed to honour a booking (for example, your vehicle number and arrival time). We may disclose information if required by law.

5. Data retention

We retain booking and listing records for as long as needed to provide the Service, resolve disputes, and meet tax or legal obligations, after which the data is deleted or anonymised.

6. Your choices

• You can request a copy of the personal data we hold about you.
• You can ask us to correct inaccurate information.
• You can ask us to delete your account and associated data, subject to records we're legally required to keep.
• You can opt out of promotional emails at any time using the unsubscribe link.

7. Security

We use industry-standard safeguards to protect your information, including encrypted connections and restricted internal access to personal data. No method of transmission or storage is completely secure, and we encourage you to use a strong, unique password for your account.

8. Cookies

We use essential cookies to keep you signed in and remember booking preferences, and limited analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

9. Changes to this policy

We may update this policy periodically. We'll post the revised version here with an updated date, and notify you directly for material changes.

10. Contact us

For any privacy-related questions or requests, reach us at hello@parkingwala.example or the address listed on our Contact section.